Mark Marquez

Technical Support Engineer | Network & Systems Administrator | IT Automation | Data Engineering | Neuroscience Research Assistant | AI Enthusiast

Certified IT professional with experience in IT infrastructure, cybersecurity, and SaaS solutions, and AI — with a proven track record in optimizing workflows, enhancing security, and driving IT process improvements to support business growth

Project Portfolio

Core Competencies and Expertise:

• IT Automation: Using Python, PowerShell, and Bash to streamline workflows and reduce manual workloads.
• Data & Analytics: Writing SQL queries for analytics, updating data dashboards, and building ETL pipelines with Python & Pandas.
• Networking & Systems: Managing Windows & Linux environments, cloud platforms (Azure, AWS, Microsoft 365), and optimizing network infrastructure (TCP/IP, VPNs, VLANs).
• Cybersecurity: Implementing multi-layered security measures (IAM, MFA, RMM, EDR, Backups) to comply with Cyber Insurance requirements and safeguard data.
• IT Process Improvements: Continuously improving IT systems, migrating data to cloud solutions, and driving operational efficiency.
• AI Integration: Utilizes agentic AI and tools like Claude, Grok, Ollama, Gemma, OpenClaw to create intelligent automation.

Feel free to reach out if you want to collaborate on IT automation, data engineering, cybersecurity improvements, AI-powered workflows, or just chat about technology!